Looplex
Security and compliance / Request information

SECURITY AND COMPLIANCE

Information for your organization's assessment

Request clarification on security and privacy, additional documents, or help completing vendor assessment questionnaires.

Tell us which solutions you are interested in and which requirements your team needs to assess.

Prepare my request

YOUR REQUEST

Tell us what your team needs to assess

Fields marked with * are required.

Submissions available soon

We are preparing to handle requests through this form. For now, please use the existing support channel. No information entered here will be sent.

Use the existing support channel

We will use this address to respond to your request. Please use an email address from the organization you represent where possible.

Enter the name of the organization you are assessing the solution for.

Which solutions would you like to assess?

Select one or more options.

What do you need?

Select one or more options.

Specify the documents, requirements, or questions your team needs to assess. If procurement is underway, include any context that may help us respond. Do not include passwords, credentials, case data, or confidential client information.

We will consider the deadline when reviewing your request; entering a date does not confirm a delivery date.

Include the area code.

Questionnaires and additional documents

If your organization has a vendor assessment questionnaire, mention it in your description. Our team will explain how to send the file when handling your request.

Sharing additional materials depends on their availability, relevance to the solution, and confidentiality requirements. Some documents may require verification of the requester and a confidentiality agreement.

How we use your data

We will use the information you provide to review, route, and respond to your request. See the Privacy Notice for information on our data processing practices and how to exercise your rights.

Read the Privacy Notice

Submissions will be enabled when the new channel becomes available.

OTHER CHANNELS

Need another kind of help?

Help with your account

Contact support for questions about using your solution, access difficulties, or technical issues.

Get support

Privacy and personal data

For privacy questions or requests relating to your personal data, use the channel listed in the Privacy Notice.

Find privacy contact channels

Incident or vulnerability

If you suspect a security issue, contact your solution's support team for guidance on the appropriate channel.

Find support

Page in preparation

This content will be available in a later phase of the site.